Accessibility statement

DigitalTolk (Digital Interpretations Scandinavia AB, org.nr: 559032-5394) is responsible for this website and we strive to make it accessible to everyone. Here we describe how the website complies with the Act on Accessibility to Digital Public Services, what known accessibility issues exist, and how you can report any deficiencies to us.

How accessible are our websites and digital services?

We strive to make all of our digital services, including website and app, available to all users regardless of functional ability. Our accessibility work covers technical, linguistic and educational aspects and we are continuously working to improve parts that are not yet fully accessible.

If you are having trouble using parts of the site

If you need information in a format other than what appears on the website, please contact us and we will be happy to assist you.

Report Website Accessibility Shortcomings

We are constantly working to improve the accessibility of the website. If you discover problems or deficiencies, or if you believe that we do not comply with the legal requirements, please let us know. Your feedback is valuable for our work to address deficiencies and make necessary adjustments. You can contact us by email at info@digitaltolk.se or by phone at 010-199 45 00.

Oversight

The Digital Governance Authority (Digg) is responsible for oversight under the Digital Public Service Accessibility Act. If you are not satisfied with how we handle your comments, you can contact Digg directly.
Link: Digital Governance Authority website

Known Accessibility Issues

Most pages comply with the legal requirements, but we cannot guarantee that there are no deficiencies. We are continuously working to fix known issues.

Known shortcomings:

  • The requirement for contrast in text is not always met
  • The requirement for contrast in color is not always met
  • Single pages are not mobile-friendly
  • On a few pages there is light grey text against the background

Specific Actions

To improve the accessibility of our website and our digital services, we are taking the following concrete steps:

Regular review and update

  • We conduct regular reviews of our website and digital services to identify and fix accessibility issues.
  • We update our availability statement on a quarterly basis to reflect current progress and planned actions.

Contrast enhancements

  • We adjust text and color contrasts on non-compliant pages to ensure better readability.
  • Implementation of high contrast modes for users who need it.

‍Mobile Adaptation

  • We optimize all pages for mobile use to ensure that content is accessible and user-friendly on all devices.
  • Testing the responsiveness of the website on different mobile devices.

User tests

  • We continuously review and improve our website through internal self-assessments and external independent review. We regularly test pedagogy, language and technology and consult experts in the field if necessary. Our internal reference group, made up of individuals with varying accessibility needs, continuously tests both existing and new features.
  • We involve our internal reference group with users who have varying accessibility needs to test new and existing features.
  • We conduct external user testing to obtain independent feedback and identify further areas of improvement.

Education and Awareness

  • We continuously train our staff in accessibility standards and best practices.
  • We keep up to date with the latest accessibility guidelines and technologies to improve our accessibility strategy.

The accessibility statement was last updated on May 30, 2024.