About

In 2017, we won our first public contract, both with the municipality and the region. We participated in more and more forums to promote the importance of technological solutions. This success was rewarded when we won the Post and Telecom Authority's “Best in the Industry” award.

In 2018, we launched a new version of our platform after valuable insights from interpreters, interpreters and intermediaries. The updated version became smoother, faster and more scalable. We also introduced a video platform in conjunction with the launch and our growth in the public sector continued.

We established framework agreements with Kammarkollegiet in 2019 as a second choice in five counties. When the number one framework agreement party had difficulties in delivering, DigitalTolk received an increasing number of requests, resulting in significant benefits for users. Our public sector customer base grew further, with more municipalities and regions choosing us as their interpreter partner.

Covid-19 impacted the entire world in 2020, and DigitalTolk responded quickly by developing several new digital solutions and features to ensure that the delivery of essential community services could continue. During the year, several of Sweden's regions were also established as customers.

In 2021, we continued to drive innovation and expansion, while our delivery organization presented impressive results in terms of replenishment rate and quality. DigitalTolk was also the proud recipient of the awards “Supergazell of the Year” and “Future Gazelle of the Year” by Dagens Industri.

In 2022, we faced significant challenges and focused on strengthening our organization. After winning the 2021 Super Gazelle of the Year and Future Gazelle, we recognized the importance of continuing to expand our business and were delighted to welcome 20 new employees to our team.

The year began with turbulence due to Russia's invasion of Ukraine, which led to a sharp increase in demand for Ukrainian interpreters. At the same time, we actively worked to help new arrivals get work by exploring new and innovative applications of our matching algorithm. A successful initiative was “HejuKraina,” which was carried out in cooperation with the news organization Aktarr and provided hundreds of people with the opportunity for employment during the difficult period.

The future of DigitalTolk looks promising as we continue to flourish and grow. In 2023, we have consolidated our position as a strong and well-established company with new sales, marketing and HR departments. This structured growth has given us the opportunity to take our services to new levels.

We have begun to work more vertically to achieve our vision -- to create a world where every voice is heard. An example of this is strategic collaborations with leading companies such as Telia, which in this case is about promoting digital inclusion among new arrivals. Collaborations like these open up a range of exciting opportunities and allow us to expand our impact on society by breaking linguistic barriers and creating mutual understanding.

Our continued growth and success is probably based on our unparalleled passion to create a world where every voice is heard. By continually developing our services and working closely with our clients and partners, we will continue to be a driving force in the interpreting industry and make a real difference to people. The future is exciting and we look forward to taking DigitalTolk to new heights.